Privacy Policy of 藤色話 (Fujiiro Hanashi)
At 藤色話 (Fujiiro Hanashi), accessible from our online platform, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information that are collected and recorded by 藤色話 and how we use it. We are committed to protecting your personal data in compliance with applicable data protection laws, including the GDPR and Japanese privacy regulations.
Information We Collect
We collect various types of information to provide and improve our online language learning and cultural exchange services. The information we request will be made clear to you at the point we ask you to provide your personal data.
- Personal Identification Information: When you register for an account, subscribe to our services, or contact us, we may ask for information such as your name, email address, phone number, and preferred language(s) for learning or instruction.
- Payment Information: For paid services, we collect necessary payment details, though actual processing is typically handled by third-party payment processors. We do not store full credit card details on our servers.
- Demographic Information: We may collect optional information such as your time zone, country of residence, and age range to better tailor our services and class schedules to your needs.
- Usage Data: We automatically collect information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access. This helps us understand user behavior and improve our platform.
- Communication Content: If you communicate with us via email, chat, or other means, we may store the content of these communications to assist with customer support and service improvement.
- Educational and Course-Related Data: Information related to your progress in courses, assessment results, learning preferences, and feedback on lessons and workshops.
How We Use Your Information
We use the information we collect in various ways to provide, maintain, and improve our services, and to communicate with you efficiently:
- To Provide and Manage Services: This includes facilitating personalized online language lessons, cultural workshops, business language training, exam preparation courses, conversation practice, academic tutoring, translation services, and study abroad consulting.
- To Personalize User Experience: Tailoring content, recommendations, and services based on your learning history and preferences.
- To Improve Our Platform: Understanding how you use our site allows us to enhance functionality, content, and the overall user interface.
- For Communication: Sending you updates, service announcements, security alerts, and administrative messages.
- For Marketing and Promotional Purposes: With your consent, we may send you information about new services, special offers, or events that may be of interest to you. You can opt out of these communications at any time.
- For Security and Fraud Prevention: Protecting our platform and users from fraudulent or unauthorized activities.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We will not sell or rent your personal data to third parties. We may share your information with:
- Service Providers: Trustworthy third-party vendors who assist us in operating our site, conducting our business, or serving our users, such as payment processors, hosting providers, or analytics services. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Educational Partners: In specific cases related to study abroad consulting, we may share relevant information with educational institutions, with your explicit consent.
- Legal Requirements: When required by law or in response to valid requests by public authorities, such as a court order or government regulation.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. This includes for satisfying legal, accounting, or reporting requirements.
Your Data Protection Rights (GDPR and other laws)
Depending on your location, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided below.
Cookies and Tracking Technologies
Our site uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We use cookies to remember your preferences (like language settings), analyze site traffic, and for security purposes. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our online platform.
Security of Your Personal Data
The security of your personal data is paramount to us. We implement a variety of security measures, including technical and organizational measures, to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by anyone under the age of 16 without appropriate parental consent and supervision. We do not knowingly collect personally identifiable information from anyone under 16 without verifiable parental consent. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
藤色話 (Fujiiro Hanashi)
3-17-5 Nishishinjuku,
Shinjuku Grand Tower, Floor 18,
Shinjuku, Tokyo, 160-0023,
Japan